Privacy Policy

1. Who We Are

Eagle Eyes & Ears Ltd ("we", "us", "our") operates the Eagle Eyes & Ears referral platform. This Privacy Policy explains how we collect, use, and protect your personal data when you use our platform.

If you have any questions, please contact us at info@eagleeyesandears.co.uk.

2. Data We Collect

We may collect the following types of personal data:

• Name, email address, and phone number
• Account registration details
• Referral and submission data (jobs, candidates, clients)
• Commission and payment details
• Usage data and platform activity
• Communications you send to us

3. How We Use Your Data

We use your data to:

• Provide and manage your account and platform access
• Process referrals, placements, and commission payments
• Send important platform notifications and updates
• Respond to your enquiries and support requests
• Improve and develop the platform
• Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your data on the basis of: contractual necessity (to deliver our services), legitimate interests (to improve and protect our platform), legal obligation (to comply with applicable law), and, where required, your explicit consent.

5. Sharing Your Data

We do not sell your personal data. We may share it with trusted third-party service providers (e.g. email services, payment processors) solely to operate the platform. All third parties are required to handle your data securely and in accordance with applicable law.

6. Data Retention

We retain your personal data for as long as your account is active or as necessary to provide services and comply with our legal obligations. You may request deletion of your data at any time by contacting us.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at info@eagleeyesandears.co.uk.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the platform or by email.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@eagleeyesandears.co.uk.